56 clinical queries · Free

Pharmaceutical care at the counter

One search box across every tool, plus 56 ready-made clinical queries with red flags, what to say at the counter and the interactions that matter. All on one screen.

Search the whole site

All the tools · Drug interactions · Drug reference

Guidance only. This tool does not replace the pharmacist's professional judgement or a medical consultation. Check the official Summary of Product Characteristics before any clinical decision. One thing to be clear about: the red flags and the counter questions are universal, but which medicines can be supplied without a prescription is a national decision, and a few of the drugs here are not marketed outside Spain at all — where that is the case, the entry says so. See the clinical content policy.

Clinical query assistant

Type in a medicine, a condition or a patient profile. You get back the red flags that mean referring, what to cover at the counter, and the interactions that matter.

Try:

Search across every tool

One box that searches every tool at once: the drug reference, interactions, pregnancy and breastfeeding, supplements, skincare, clinical calculators, minor ailment protocols, the comparison tool, and compatibility with alcohol, driving and sport. Only the tools that exist in English are searched — a result that opens a page you cannot read is worse than no result.

Quick tries:
Empieza escribiendo el nombre de un medicamento, un activo cosmético, un síntoma o una patología. Los resultados aparecen agrupados por categoría con enlaces directos a la herramienta correspondiente.

Where to start, depending on what they ask you

The same tools as the search box above, ordered by the moment at the counter when you need them.

They ask about one specific medicine

What it is, what it is authorised for, how it differs from another one, whether it is still usable, and what it will cost.

The patient is taking several things at once

Cross-checks between what they already take, what they self-medicate with and what has just been prescribed.

Can this person take it, in their situation?

Pregnancy, breastfeeding, a child at their weight, and whether they will drive, drink or train.

They come with a symptom or a number

Indication for minor ailments, measuring at the counter, and when to refer to the doctor.

Advice and prevention

What goes home without a prescription: skin, vaccines, and what to keep at home or in a suitcase.

Paperwork and what they take away in writing

Validating a private prescription and leaving the patient something they can read at home.

See the full directory of tools

It has its own page now

Paediatric dosing calculator

30 medicines, the exact millilitres for the strength you have, rounded to what the syringe can actually measure, an estimated weight by age when there are no scales, referral criteria, and the instructions written out for the family.

Open the calculator

Minor ailment protocols

Eleven protocols for the minor symptoms that come up most at the counter. Filter by body system and open a card for what to offer, the screening questions, when to refer, and what to tell the patient.

Frequently asked questions

What is pharmaceutical care?

It is the professional practice in which the pharmacist takes responsibility for a patient’s medicines-related needs: advising on minor ailments, informed dispensing, follow-up, reconciliation, patient education, and referring to the doctor when that is what is needed.

Where are the clinical calculators (Cockcroft-Gault, CKD-EPI, CHA2DS2-VASc)?

The ten validated calculators (Cockcroft-Gault, CKD-EPI 2021, CHA2DS2-VASc, HAS-BLED, Wells for DVT and PE, PHQ-9, GAD-7, APGAR and Glasgow) are on the clinical calculators page. To lay out a patient’s day — what time, empty stomach or with food, what to keep apart — use medication timing.

Can I supply medicines without a prescription at the counter?

Yes, within whatever your own country allows. Advising on minor ailments is a recognised professional service for a community pharmacist. It applies to minor symptoms, and always after screening for the red flags that would mean referring instead. Which medicines can be supplied without a prescription is a national decision — check your own classification.

When should I refer a counter query to the doctor?

Whenever red flags appear: symptoms lasting more than 7-14 days without improving, warning signs (persistent high fever, blood, weight loss, breathlessness), special groups (pregnant, breastfeeding, a small child, an older person on many medicines), poorly controlled comorbidity, or a suspected significant drug interaction.

Does this replace the Summary of Product Characteristics?

No. This page is guidance, built from Spanish pharmacy consensus protocols and official product information. The final clinical judgement is always the pharmacist’s and, where it applies, the doctor’s. Check the official Summary of Product Characteristics before any clinical decision.