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Treatment adherence is one of the fundamental pillars for the success of any pharmacological treatment. However, non-adherence is a global problem affecting millions of patients and has serious consequences for their health. As pharmacists, we have a crucial role in improving this aspect.

The World Health Organisation (WHO) estimates that adherence to chronic treatments in developed countries is only 50%. An alarming figure that drives us to act!

What is Treatment Adherence and why is it so important?

Treatment adherence is defined as the extent to which a person's behaviour (taking medication, following a diet, making lifestyle changes) corresponds with recommendations agreed with a healthcare professional. It's not just about taking the medicine, but doing so at the correct dose, at the right time, and for the prescribed duration. It is a broader concept than simple 'compliance', as it implies active and conscious patient participation.

Its importance lies in the fact that low adherence can lead to treatment ineffectiveness, disease progression, development of resistance (especially to antibiotics), increased hospitalisations, and ultimately, a worsening of the patient's quality of life. From the pharmacy, we can identify barriers and offer personalised solutions for each case.

Factors influencing non-adherence and how to identify them

Therapeutic non-adherence is multifactorial and can be due to various reasons. Understanding these factors is the first step to being able to intervene effectively. We can classify them into:

1
Patient-related factors
Forgetfulness, lack of understanding of the illness or treatment, fear of side effects, erroneous beliefs about medication, economic or social problems, or even lack of family support.
2
Treatment-related factors
Complex regimens (multiple drugs, varied doses), prolonged treatment duration, side effects perceived as bothersome or severe, or difficulty in administration (e.g., injectables).
3
Healthcare system-related factors
Poor communication between professionals, lack of consultation time, or limited accessibility to healthcare services.

In the pharmacy, through quality pharmaceutical care and active listening, we can detect warning signs and delve into the underlying causes of potential non-adherence. Asking open-ended questions without judgment is key.

Pharmacist strategies to improve adherence

Our position as accessible and approachable healthcare professionals allows us to implement various strategies to promote adherence. These include:

Tools and resources for the pharmacist

We have various tools and resources that support us in this work. The summary of product characteristics from the Spanish medicines agency AEMPS (available on CIMA) are an invaluable source of information on each medicine, including administration guidelines and potential adverse effects. Clinical practice guidelines from societies such as SEFAC or SemFyC also offer evidence-based recommendations for the management of various conditions and the improvement of adherence.

Furthermore, pharmacovigilance plays a crucial role. By reporting suspected adverse drug reactions, we contribute to a better understanding of medicines, which in turn can improve patient confidence and, consequently, their adherence. The AEMPS is the reference body in Spain for pharmacovigilance (please check your own national regulator for regulatory matters).

Remember: the final decision on treatment always rests with the prescribing doctor. Our role is to advise, inform and refer when necessary, acting as a key link in the healthcare chain.

Frequently Asked Questions about Therapeutic Adherence

What is the difference between adherence and compliance?

Compliance refers simply to whether or not the patient takes their medication. Adherence is a broader concept that involves the patient's active participation in decision-making and following health recommendations, including dose, frequency and duration of treatment.

How can I tell if a patient is non-adherent?

Often, patients do not admit this directly. We can suspect it if there is a lack of expected improvement, if the patient expresses doubts or fears about the treatment, if they do not collect their dispensations on time, or if they mention frequent forgetfulness. An open and empathetic conversation is the best detection tool.

What role do family members play in adherence?

Family members, especially carers, can be a fundamental support. Informing and educating them about the patient's treatment can significantly improve adherence, particularly in elderly people or those with cognitive difficulties.

Do you want to delve deeper into how to optimise pharmaceutical care in your pharmacy? Explore our resources and tools for more efficient management.

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