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Oral hygiene

Gums, prevention and what to recommend

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What it is

Oral hygiene is much more than brushing: manual and electric toothbrushes, cleaning between the teeth (floss, interdental brushes, water flossers), fluoride toothpaste and mouthwashes.

At the counter, customers rarely ask about hygiene: they come in with bleeding gums, bad breath or sensitivity. Your job is to recognise that these are often signs of hygiene that could be better, to teach the technique and to know when to refer to the dentist.

Plaque: enemy number one

Inflamed gums and decay come from bacterial plaque. Hygiene products act at different levels:

At the counter

When to recommend it

When not to

What to say at the counter. The useful line: 'the brush cleans the outer surfaces; between the teeth you need floss or an interdental brush, and that's where the problem usually starts.' And show it with the brush in hand: technique is learned by seeing it.

Warnings

Training content. It does not replace the summary of product characteristics or clinical judgement.

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